Terms & Conditions

Travel Fair India Pvt. Ltd.

These Terms & Conditions apply to travel enquiries, quotations and confirmed bookings made with Travel Fair India Pvt. Ltd.

By confirming a booking with us, the customer acknowledges that they have reviewed and accepted the applicable itinerary, inclusions, exclusions, payment requirements and cancellation conditions communicated for the booking.

1. About Our Services

Travel Fair India Pvt. Ltd. provides travel planning and arrangement services including customized India tours, accommodation, transportation, sightseeing, wildlife safaris, activities and other travel services specified in the customer's confirmed itinerary.

Certain services may be provided by independent hotels, transportation companies, guides, activity providers, safari operators, airlines or other travel suppliers.

2. Enquiries & Quotations

Information provided during an enquiry is used to prepare a proposed itinerary and quotation based on the customer's requirements.

Prices and availability may change until the booking is confirmed. A quotation does not constitute a confirmed booking unless the customer has accepted the arrangements and the required payment has been received and acknowledged by Travel Fair India Pvt. Ltd.

3. Booking Confirmation

Once a booking is confirmed, the customer will receive the applicable booking confirmation, itinerary or other relevant documentation.

Customers should carefully review the confirmed itinerary, passenger details, travel dates, inclusions, exclusions and applicable booking conditions and notify us promptly if any information appears incorrect.

4. Payment Policy

Payment requirements vary depending on the itinerary, services selected and the booking conditions of the relevant suppliers.

The applicable payment amount and payment schedule will be communicated to the customer before the booking is confirmed.

Travel Fair India Pvt. Ltd. may accept payments through authorized online payment services and bank transfer facilities. The available payment method may vary depending on the booking and transaction requirements.

A booking is considered confirmed only after the required payment has been received and the booking has been acknowledged or confirmed by Travel Fair India Pvt. Ltd.

5. Prices, Taxes & Inclusions

The price applicable to a confirmed booking will be based on the quotation or booking confirmation provided to the customer.

Customers should review the inclusions and exclusions stated in their quotation or booking confirmation before making payment.

Applicable taxes, service charges or other costs, where relevant, will be communicated as part of the quotation or booking information.

6. Cancellation Policy

If you need to cancel a confirmed booking, please contact Travel Fair India Pvt. Ltd. as soon as possible using our official email address or telephone number.

Cancellation requests should be submitted in writing so that the request can be recorded and processed.

Cancellation charges depend on the services included in the booking and the cancellation conditions of the respective hotels, transport providers, airlines, activity providers, safari operators or other suppliers.

The applicable cancellation conditions will be communicated to the customer as part of the quotation or booking confirmation, wherever applicable.

Some travel services may be non-refundable or may carry cancellation charges from the time of confirmation. Such conditions will be communicated to the customer before or at the time of booking, wherever applicable.

7. Refund Policy

Refund eligibility depends on the cancellation and refund conditions applicable to the services included in the customer's confirmed booking.

Where a supplier's terms allow a refund, Travel Fair India Pvt. Ltd. will process the eligible amount in accordance with the applicable booking conditions.

Amounts identified as non-refundable in the quotation or booking confirmation are not eligible for refund unless otherwise agreed or required under applicable law.

Refund processing times may vary depending on the supplier, payment method and banking or payment processing timelines.

Once a refund has been approved and processed by us, the time taken for the funds to appear in the customer's account may depend on the relevant bank or payment service provider.

8. Changes to Travel Arrangements

Travel arrangements may occasionally need to be changed due to circumstances affecting hotels, transportation providers, activities, weather, government regulations, local conditions or other circumstances beyond our reasonable control.

Where a supplier is unable to provide a confirmed service, we will make reasonable efforts to assist with an alternative arrangement of a comparable nature, subject to availability and applicable conditions.

9. Travel Suppliers

Hotels, airlines, transport operators, guides, safari operators, activity providers and other suppliers may have their own terms, operating conditions and cancellation rules.

Where applicable, those conditions will form part of the customer's booking arrangements and may affect cancellation, refund and service availability.

10. Customer Responsibilities

Customers are responsible for providing accurate information required for their travel arrangements, including passenger names, travel dates and other information requested for booking purposes.

International travellers are responsible for ensuring that they have valid passports, visas, permits, travel insurance and other documents required for their journey.

Customers should also review the entry requirements and travel regulations applicable to their nationality and destination.

11. Travel Documents & Personal Information

Customers must provide accurate information where required for booking travel services. Incorrect or incomplete information may affect the ability to provide the requested service.

Customers should ensure that passports, visas and other required travel documents remain valid for the duration of their journey.

12. Circumstances Beyond Our Control

Travel arrangements may be affected by circumstances beyond reasonable control, including natural events, severe weather, government restrictions, strikes, transportation disruptions, public emergencies or other unforeseen circumstances.

In such situations, we will make reasonable efforts to assist customers with available alternatives, subject to the terms and availability of the relevant suppliers.

13. Questions & Complaints

If you have a question or concern regarding your enquiry or confirmed booking, please contact us as soon as possible so that our team can review the matter and assist you.

Please include your booking reference and relevant details when contacting us regarding an existing booking.

14. Website Information

We make reasonable efforts to keep information published on our website accurate and current. Destination information, availability, schedules and supplier services may change from time to time.

The specific arrangements confirmed for a customer will be those stated in the applicable quotation, itinerary or booking confirmation.

Travel Fair India Pvt. Ltd.

Established: 8 October 2012

Business Address:
Plot No. 2A, Kh. No. 294, Second Floor,
Kehar Singh State, Lane No. 2, Westend Marg,
Near Saket, Saidulajab,
New Delhi, Delhi 110030, India

CIN: U63030DL2012PTC243307
GSTIN: 07AAECT4035F2ZJ

Email: info@travelfairindia.com
Phone: +91 97118 66323
Landline: 011-40541940

By confirming a booking with Travel Fair India Pvt. Ltd., customers acknowledge the applicable terms, payment, cancellation and refund conditions communicated for their booking.